Dear Valued Customer:
Please find attached information that is sent to Berry Metal Company customers annually in the Fall.
The Freeze Damage letter addresses problems that may occur from leaving cooling water in Lances/water-cooled equipment during periods of freezing temperatures and what to do to minimize the risk of such difficulties. If your operation has the potential for freezing temperatures, you will be interested in these comments.
The Lance Safety and Maintenance precautions letter summarizes guidelines for safe use and handling of Lances and water-cooled equipment. You may wish to review these guidelines with operating and maintenance personnel to ensure they follow your established shop procedures as they apply to the Lances and water-cooled equipment.
We are committed to providing you with the best products and hope this information will be of assistance in protecting and lengthening the life of your Lances and water-cooled equipment. Thank you for giving us the opportunity to serve your company. We look forward to many more years of mutually beneficial association and wish your company the success that it deserves.
Sincerely Yours,

George A. Boy
President & CEO
